IndiGo marks 20 years with 20,000 free domestic flight tickets

IndiGo has launched a nationwide customer promotion offering 20,000 free domestic flight tickets as part of celebrations marking its 20th anniversary. The campaign, branded 'IndiGoFree', gives selected passengers the opportunity to receive a refund on eligible bookings made through the airline's direct booking platforms.

According to the airline, the promotional offer is available for domestic bookings made between 4 August and 6 August through its official website, mobile application and its artificial intelligence-powered virtual assistant, 6Eskai.

Random selection determines eligible winners

The airline said customers making eligible bookings during the promotional period will be entered into a random selection process.

Passengers selected under the campaign will receive invitations through email and WhatsApp to participate in the offer.

To qualify for the refund, customers must correctly answer a question within three attempts.

According to IndiGo, successful participants will receive a refund of their booking amount, subject to a maximum value of Rs 10,000 per Passenger Name Record (PNR).

Offer covers multiple domestic fare options

The promotion applies across a broad range of domestic travel bookings.

Eligible bookings include:

• Domestic Economy class tickets
• IndiGoStretch bookings
• One-way journeys
• Return journeys

The airline said only bookings completed through its direct digital channels during the promotional period qualify for the campaign.

Campaign marks two decades of operations

IndiGo said the initiative forms part of its celebrations marking 20 years of operations in India.

Over the past two decades, the airline has grown into India's largest carrier by market share and significantly expanded its domestic and international network.

According to the airline, its current operations include:

• A fleet of more than 430 aircraft
• Nearly 2,200 daily flights
• More than 95 domestic destinations
• More than 40 international destinations
• Over 123 million passengers carried during FY26

The promotion reflects the airline's anniversary celebrations while engaging customers through its digital booking platforms.

Digital channels remain central to the campaign

IndiGo has limited the offer to bookings made through its own digital ecosystem, including its website, mobile application and AI-powered assistant 6Eskai.

The approach reinforces the airline's focus on direct customer engagement while encouraging use of its digital booking channels during the promotional period.